Hotels and resorts

Coordinate shifts, housekeeping, guest information and the wine list without treating them as the same job.

Illustrative screens with sample data.

The operational problem

Housekeeping, reception and restaurant service hand over at different times. A roster alone does not tell reception which cleaning issue needs attention or who maintains guest information.

Who this is for

The manager owns the daily handover, HR confirms staffing, employees check assigned work and guests use only the intended public information.

NOVUZA
NOVUZA

Daily workflow

Illustrative scenario — not a customer case study

A manager prepares the roster; housekeeping checks assigned tasks; reception points guests to the Guest Guide; restaurant staff update Vini.

Preparation checklist

  1. 01

    Before arrivals, HR and the manager check shift coverage and name a housekeeping contact.

  2. 02

    Review cleaning and repair assignments separately; agree how unresolved issues reach reception.

  3. 03

    Before dinner, check breakfast information, wine prices and the public QR destination.

Illustrative role handover — not a customer case

Illustrative day: HR flags an absence; the manager reallocates work; an employee reports an unfinished cleaning task. Reception checks the situation before directing a guest to arrival information. Restaurant staff maintain the wine list, not the cleaning record.

Why this starting combination

Use Hotel with restaurant as a pricing starting point when both accommodation and dining need coordination. Compare its listed inclusions; obtain a separate scope for tasks, Guest Guide and technical systems.

Suggested starting point in pricing, not a promise that extra modules are included: Hotel with restaurant

Pricing

Questions before you decide

What should we bring to a hotel demo?

Bring one arrival handover, one cleaning exception and one restaurant content change. Ask reception, housekeeping and the restaurant owner to explain the expected result separately before reviewing a combined scope.

Where can I verify the price and billing unit?

Use the published pricing page for listed modules and packages. HR is per organization; other listed modules are per establishment. Unlisted scope and integrations require a quotation, not an assumed package inclusion.

Availability and scope

Listed in the public offering. Confirm actual availability, permissions and your exact workflow in a demo before ordering.

Limits to check

Do not treat cleaning status as a PMS room-release signal. Confirm permissions, room mapping and any integration before depending on cross-team updates.

Start simply.

Hotels and resorts

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